How to be a good supervisor and Manager
06 Feb 2018
- 01:00 PM to 02:00 PM EST
60 Minutes (All time is as per EST)

You've just been promoted to supervisor - Manager? Wanted to learn critical leadership skills? Typically, no one is trained to be a supervisor. We all have to learn how to manage people on the fly after we are promoted into a supervisor - Manager. This webinar session help you how to be a good supervisor & Manager.

How to be a good supervisor and Manager

Dr. Miriam Reiss, DSS, MCC, is President, Wisdom Coaching, a business, career and life coaching firm. Miriam has held senior marketing and career consulting positions and served as admissions director for top-tier graduate management schools. Wisdom Coaching clients range from a wide variety of businesses (Boeing, Microsoft, Peace Corps) to CEOs, cartoonists, and chefs.

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You've just been promoted to supervisor - Manager? Wanted to learn critical leadership skills? Typically, no one is trained to be a supervisor. We all have to learn how to manage people on the fly after we are promoted into a supervisor - Manager. This webinar session help you how to be a good supervisor & Manager.

What are some ways to avoid the unanticipated challenges and career-sabotaging mistakes that new supervisors often make?

How to be a good supervisor : Through this dynamic webinar, you’ll discover the behaviors, tools and techniques that make for a better, smoother, more efficient transition into the supervisory role

The webinar will proceed sequentially
In the first section, we'll discuss the beginning phase of your job, a time when there is a unique opportunity to build your supervisory skill base. We'll move into the assessment phase, where multiple personalities and multiple aspects need to be factored into consideration. After this essential conversation, we will progress to the core behaviors that most lead to supervisory success. We’ll look at the importance of mindset, language and phrasing in unlocking employees’ potential. You’ll hear about the subtle, often hidden, aspects that undermine supervision in work environments. We’ll talk about the key differences between being a manager and being a leader. Finally, we’ll explore how constructive coaching dialogue can positively influence the extent to which you and your employees come into alignment and reach company goals.

Performing as an individual contributor to your company or member of a team requires a very different skill set than succeeding as a supervisor. Routines, skills and behaviors that landed you a supervisory position may or may not continue to serve you in the your new, larger role.

Get the success plan you’ve been seeking and create a new way of being for your bigger role and expanded responsibilities.

Areas Covered in the Session (How to be a good supervisor)

I. What Happens When You’re a New Supervisor
Changed Relationships with Peers
Perceptions of Authority, Behavior
From Union to Non-Union

II. Savvy Assessment: Soft and Hard Skills
Three Critical Meetings: You, Your Manager, Your Reports
1. Assessing Your Supervisory Skills:
Strengths, Opportunities for Improvement
2. Getting Clear: Your Manager
What You Need to Know
3. Assessing Your Direct Reports
Formal, Informal

II. Critical Meetings: Perceptions and Expectations

III. Filling in the Gaps: Supervisory Skills Training
1. Short Term Seminars
2. Long Term Group Training
3. Continuous Improvement for Company Goals
4. Individual Performance and Development

IV. Leadership Skills vs. Management Skills
Expertise and Expectations

V. Coaching vs. Mentoring
Investment, Goals

VI. Skilled vs. Unskilled Labor
Intention, Mindset

VII. Technical vs. Administrative

VIII. Implementing Change as a New Supervisor

IX. Critical Factors to Success as a New Supervisor
Why Good Employees Quit

Learning Objectives - How to be a good supervisor
• You will be able to describe what happens when you're a new supervisor.
• You will be able to discuss leadership skills vs. management skills.
• You will be able to identify how to retain good employees.
• You will be able to review critical factors to success as a new supervisor.

What You Get
• Training Materials
• Live Q&A Session with the Speaker
• Participation Certificate
• Earn 100 Loyalty points with every booking. You can redeem one live webinar with 300 loyalty points.

Who Should Attend
√ First Time Supervisors and Managers
√ Human Resources Professionals
√ Other Functional Professionals
√ Those Wishing to Become First Time Supervisors

At the Q&A session following the live event, ask a question and get a direct response from our expert speaker

Important Note
1. For Live webinar attendee, you can find webinar joining details at user dashboard. (Create an account)
2. Live webinar attendees can download the participation certificate & credit points from dashboard after approval.
3. For Web download - You can download recorded video & handouts from user dashboard after Live webinar session.

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